Track Order
Track your order using the link in your order confirmation email. That email is also your receipt (order number, items, and total paid).
Order numbers start at #1001 and increase with each order (#1002, #1003, and so on). That is normal for a new store — always include the full number, including the #, when you contact us.
Enter your order number and email on the status page linked from the email, or contact us with those details.
For warranty or questions about what you bought, email nerocasamarbles@gmail.com or WhatsApp with your order number.